Privacy Policy
Effective Date: 01 July 2025
Last Updated: 15 October 2025
1. Introduction
CalliberX (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, use our services, or contact us.
By using our website or services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our website and services.
2. Information We Collect
We may collect the following types of personal information:
Contact details (e.g., name, email, phone number)
Business information (e.g., company name, job title)
Communication history (e.g., emails, chat messages, or form submissions)
Usage data (e.g., IP address, browser type, device, pages visited)
Cookies and similar technologies (see Section 8)
We collect this information directly from you (e.g., forms or correspondence) or automatically through website analytics tools.
3. Legal Basis for Processing Your Information
We process your personal data only where a lawful basis exists, including:
Your explicit consent (e.g., via contact or subscription forms)
Performance of a contract or steps prior to entering into a contract (e.g., providing requested services)
Compliance with a legal obligation (e.g., accounting or regulatory duties)
Our legitimate interests, provided they do not override your fundamental rights (e.g., service improvement, website analytics, fraud prevention)
4. How We Use Your Information
We use personal data to:
Provide and maintain our services
Communicate with you about inquiries, updates, and support
Improve our website and services
Manage our business relationships
Comply with legal and regulatory requirements
5. Data Sharing and Third Parties
We may share your data with trusted third-party service providers, such as:
Cloud storage providers (e.g., Amazon Web Services, Google Cloud)
CRM or marketing platforms (if used)
Analytics and performance tools (e.g., Google Analytics)
Security and IT service providers
All service providers are bound by contractual obligations to safeguard your data and use it solely for the purposes we define.
6. Mandatory or Voluntary Disclosure
Providing personal data is voluntary, unless explicitly stated otherwise. However, if you choose not to provide required information, we may be unable to deliver certain services or respond to your inquiries.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance functionality, analyze usage, and personalize experiences.
Types of cookies:
Essential cookies: Necessary for website operation and security.
Analytical cookies: Used to understand visitor behavior and improve site performance (e.g., Google Analytics).
Marketing cookies: Used for advertising and remarketing purposes (if applicable).
Managing cookies: You can control cookies through your browser settings and choose to block or delete them. Learn more at www.allaboutcookies.org/manage-cookies.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy:
Customer data: Service duration + 7 years (legal retention)
Inquiry records: Up to 3 years from submission date
Marketing and mailing data: Until consent withdrawal or 5 years, whichever comes first
After the retention period, your data will be securely deleted or anonymized, unless otherwise required by law.
9. Cross-Border Data Transfers
We may transfer your personal information outside of Israel, including to countries that may not provide the same level of data protection. In such cases, we ensure that adequate safeguards are in place, such as contractual clauses or other lawful mechanisms.
10. Automated Decision-Making
We do not perform automated decision-making or profiling that produces legal or significant effects on individuals.
11. Data Security
We implement appropriate organizational and technical measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. While we strive to safeguard your information, no system is completely secure.
12. Security Incident Notification
In case of a data security incident that may impact your rights, we will notify you and the Privacy Protection Authority (PPA) in accordance with applicable laws and timeframes.
13. Your Rights
You have the following rights under Israeli privacy law:
Right to access your personal information
Right to correct inaccurate data
Right to erase your data (subject to legal limitations)
Right to data portability (to receive your data in a common format)
Right to object to certain processing activities
Right to withdraw consent at any time
Right to file a complaint with the Privacy Protection Authority: www.gov.il/privacyprotection
Requests can be submitted via our contact details below.
14. Contact Us
CalliberX
Owner: Yuri Dosovitsky
Email: [email protected]
Phone: +972 54-2173636
Address: Zichron Yaakov 30, Petah Tikva, Mircaz, 4972815